Shipping policy
SHIPPING POLICY
Thank you for your order and for supporting Wherever They Are.
ORDER PROCESSING
All of our apparel is made to order. After you place an order, your item is sent to our fulfillment partner for production.
Please allow additional time for production before your order is shipped.
SHIPPING OPTIONS
Standard Shipping: $8
Free Standard Shipping: Orders of $70 or more
Express Shipping: $15
Estimated delivery times shown at checkout are estimates and may vary depending on production time, destination, carrier delays, weather, holidays, or other circumstances outside our control.
ORDER TRACKING
Once your order has shipped, you will receive tracking information when available. You can use the tracking information to follow your shipment.
DELIVERY ISSUES
If your order appears to be delayed, lost, or damaged during shipping, please contact us with your order number so we can help determine the appropriate next steps.
ADDRESS ACCURACY
Please make sure your shipping address is correct before completing your purchase. We are not responsible for delays or additional costs caused by an incorrect or incomplete shipping address.
INTERNATIONAL ORDERS
If international shipping is offered, customers are responsible for any applicable customs duties, taxes, or fees associated with their order.
CONTACT US
If you have questions about shipping or your order, please contact us through the Contact Us page on our website.
Thank you for supporting Wherever They Are and helping us carry the message of Jesus beyond the walls of the church.